Shipping policy

Last updated: [20-1-2026]

Thank you for shopping with us! Below you’ll find everything you need to know about our shipping process.

Processing Time

All orders are processed within 2–5 business days (excluding weekends and holidays).
If we are experiencing a high volume of orders, processing may be delayed by a few days. In such cases, we will notify you via email.

Shipping Time

Estimated delivery times vary by location:

• Domestic Orders: 2–5 business days

Please note that delivery times are estimates and may vary due to customs, carrier delays, or unforeseen circumstances.

Shipping Rates

Shipping charges for your order will be calculated and displayed at checkout.

We may offer free shipping promotions from time to time — keep an eye out!

Order Tracking

Once your order has shipped, you will receive a confirmation email with a tracking number.
Tracking information may take 24–48 hours to update.

Customs, Duties & Taxes

International orders may be subject to customs duties, taxes, or fees imposed by your country.
These charges are the customer’s responsibility and are not included in our prices.

Incorrect or Incomplete Address

Please ensure your shipping address is correct at checkout.
We are not responsible for orders delivered to incorrect or incomplete addresses provided by the customer.

Lost or Delayed Packages

If your package is delayed or lost in transit, please contact us at [info@packntrade.com].
We will do our best to assist you and work with the shipping carrier.

Contact Us

If you have any questions about shipping, feel free to reach out:

📧 Email: [info@packntrade.com]
Physical address: PACK N TRADE LTD, Unit B2, Castle Vale Enterprise Park, Park Lane, Birmingham B35 6LJ, United Kingdom